Good Day Doctors,
I'm helping my friend with his HP pavilion laptop. It turns off randomly. While looking at it for an hour I notice it turning off and than rebooted. The air vents have been cleaned, when I first tried to turn it on without a/c pluged in it turned right off. I notice that the battery icon was at 100% and than it was crossed out and than it shut down. I pulled the battery out to see how long it will stay on with the a/c pluged in. At one time it stayed on for about an hour 1/2, another time it shut down in 20 minutes.
Please let me know what to look for or test to run.
This system has: Win XP home,pentium 4, 3.00ghz,384 ram
Thanks in advance
Sep17