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-   -   Insert -> Local File option not working in Word 2000 (https://www.askmehelpdesk.com/showthread.php?t=32741)

  • Aug 27, 2006, 07:39 PM
    KarloPalma
    Insert -> Local File option not working in Word 2000
    Hi all,

    I'm having trouble getting my Insert -> Local File option to work in
    Word. When I click on it, the Select File window does not pop up. In
    Fact it doesn't do anything, except for a quick hourglass then back to
    Normal cursor.


    I'm using Office 2000 which is running off the server.
    If there is anymore information you require, please ask. I'm anxious to fix this problem.


    CHeers
  • Oct 24, 2006, 02:29 PM
    Dale F Wiley
    Hi,

    When Word starts misbehaving the prudent thing to do is to simply replace Normal.dot.
    (Normal.dot is the default template for Word.)

    If you have significantly modified or configured the Toolbars as I have you might want to make a backup copy of Normal.dot so you could restore it if necessary.
    (If this is true there should already be a backup copy)

    Delete Normal.dot

    Close Word

    Use the Find/Search Files or Folders feature of Windows Start, Find or Start, Search

    All Files and Folders

    Type in Normal.dot

    Search Drive C:

    Select Search or Find

    You should see either Normal.dot or Normal in the search results depending on how you configured the Folders.

    Delete it and if you see ~ormal.dot, ~$ Normal.dot.doc or ~normal.dot delete those also to your Recycle Bin.

    When you start Word again it will create a new normal.dot that is the default Document1.doc.

    Good luck.

    Dale :-)

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