The washer tries to spin but only makes a loud rapid clicking sound. The motor coupler is OK. I replaced the clutch which was badly worn but no improvement. I am now trying to remove the basket following the Whirlpool manual but after removing the spanner nut the tub will not lift.
I have tried soaking the drive block-tub interface with WD-40 for two days - still no luck.
Qustion: am I on the right track and do you have any suggestion on how to get the tub out?

fixitdad6- i checked my papers on this whilpool washeer;; in the trouble shooting part it gives the following information;; #1 the lid safety swiych is out of adjustment or
defective:: to test is at end:: #2-drive belt slipping ,loose or broken,#2a- tighten drive belt or replace it<note - there should be no more then 3/4" play in the belt from the nutrual position;; #3- basket jammed by clothing caught around the shaft,underneath it ; #3a- remove the clothing wrapped around the shaft;; #4- spin soleniod faulty;; $a- need to test it with a volt_ohm meter<wiyh power unplugged:: see at end:: #5- timer defect; %a- same as #4a &1a;; #6- washing machine draining poorly: 6a- check out the drain system for any partial or completer stoppage:: #6b- may be using too much soap powder:: note -you can get a volt- ohm meter at -lowes ,home depot in the elect >dept> for about $8 to 10 dollars;; now how to do the testing on other items :: first disconnect the power cord:: set the meter to ( rx1 scale }[leave power off on all tests:: the lid safety switch- #1-lift the top up ,to get to the switch:: #2- loosen the two screws on the spray shield:: #3- to test the switch :: #3a- disconnect the wires going to the switch <clip the probs from the meter to the wire terminals< if the reading on the meter is (zero) <the switch is good <if a higr reading is shown the switch is defective<replace:: #3b= to check for adjustment - with meter still hooked up to the switch < close the lid down <if the reading is (zero) the switch should be giood::#4- spin sol-
enoid;; #4a- to test the solneiod- reset the meter to rx100 scale power off - disconnect one of the wires going to it :: clip the meter probs to the wire terminals:: if the reading is between 250 and 1000 ohms <the solniod is good , if the reading is higher, the solniod is defective ( replace) < check the other one next the same way :note - if one
is bad _replace both: , replace the wires you removed : #5- the timer switch- note 9 the timer switch regulates the fill, drain,agitate,and spin;; all you can do with the timer switch is to check the wire terminals for corrision<burnt <broken wires burn in to wires< { note_ it takes a exper>electrician to check it out or a appliance repairman::
here are the phone numbers to reach "whirlpool customer interaction center for assistance :: usa {1-800-253-1301 ]or their web is {www.whirlpool.com] ;; for canada- 1800-461-5681 or web[Whirlpool i hope this helps you out,let me know ;; have a great day and good luck ,god bless ::f.b.e.