Default on payment of carpet installation
Over 1 year ago I ordered carpet to be installed in my basement. It was installed in May of 2008. The carpet was installed while I was at work and when I returned home I noticed that the transitions used were the wrong colour. I asked them to be replaced and the company agreed to do so. They didn't show up for over 3 months and when they did, they had the wrong parts. I simply sat on the issue until a month later I was asked to pay my bill and I responded not until the transitions are replaced. 2 weeks later another installer showed up again, with the wrong pieces. I asked him carefully if I should contact the company and he definitively said no, he would take care of it. 6 months later I receive a voice mail message saying to phone so we can arrange to have the transitions installed. I have not responded to the voice mail and my inclination is to at least wait 6 months. Obviously I no longer care if they change the transitions or not and my feeling is they have walked away from the job.
Your thoughts?