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-   -   Hampton Bay Ceiling Fan trouble shooting (https://www.askmehelpdesk.com/showthread.php?t=323309)

  • Feb 28, 2009, 07:48 PM
    mtoudouze
    Hampton Bay Ceiling Fan trouble shooting
    We bought two new ceiling fans, both are Hampton Bay, we've begun to install both, but when we reached the point of wiring the fan, we turned on the electrical switch to see if the fans were working. With each fan, we got no electricity. Can you tell me what we're doing wrong? Do we have to install the complete fan (blades and all).?


    :confused:
  • Feb 28, 2009, 10:04 PM
    ceilingfanrepair

    No, with no blades the motors should spin.

    How did you wire them, and what was installed there before? How are they controlled?

    Ceiling fan wiring - Ceiling Fans N More
  • Feb 28, 2009, 10:33 PM
    johnoutwater1

    If you are saying that you flipped the switch on the wall and the fan did not move, the answer is hopefully a simple one. The fans are packaged with the power off. The bottom portion of the fan needs to be installed (with the pull chains) so you can turn the motor on at the fan. Installed a Hampton Bay last weekend and ran into the same thing. Also, if you bought the LED light kit model, you may be disappointed with 5 watts of light. There is another post that addresses this for about $2.00. Good luck!
  • Feb 28, 2009, 11:01 PM
    ceilingfanrepair

    Good point.
  • Mar 1, 2009, 11:34 AM
    ballengerb1

    Do you show power inisde your switch box, what color wires are in the switch box? Have you checked your breaker or fuse panel? When you say you have no electricity, can you describ where/how you tested for power? Sounds like you have a power problem, not a fan issue.
  • Mar 1, 2009, 12:25 PM
    mtoudouze
    [QUOTE=ceilingfanrepair;1576358]No, with no blades the motors should spin.

    How did you wire them, and what was installed there before? How are they controlled?


    We are in a brand new home. We removed a light fixture to replace it with a ceiling fan with a light fixture. We wired the blue with the red wire, the black with the black, the white with the white, and the green with the green, The fan has a remote, and both the receiver and the remote are coded to match one another. Once the base was attached to the ceiling, we turned on the light switch (tried both swiches), and tried the remote, but no power. On the second fan (has no remote), we wired it the same way. The walls have a dual switch, we tried both switches to see if it works but neither eiling fan turned on...
  • Mar 1, 2009, 12:26 PM
    mtoudouze

    We are in a brand new home. We removed a light fixture to replace it with a ceiling fan with a light fixture. We wired the blue with the red wire, the black with the black, the white with the white, and the green with the green, The fan has a remote, and both the receiver and the remote are coded to match one another. Once the base was attached to the ceiling, we turned on the light switch (tried both swiches), and tried the remote, but no power. On the second fan (has no remote), we wired it the same way. The walls have a dual switch, we tried both switches to see if it works but neither eiling fan turned on...
  • Mar 1, 2009, 12:38 PM
    ballengerb1

    Your blue and your black wire in the fixture receiver both get tied to the black wire in the ceiling box. Since this is a 3 way switch set up you also tie the red in with the blue and blacks. Before your close things up test for power at your switches and at the ceiling box. That red line is called a traveler and its what allows a 3 way to work the way it does.
  • Mar 1, 2009, 02:11 PM
    mtoudouze
    We got one of the fans to operate (Thank you). We hadn't turned on the power switch on the fan itself.

    The other fan which has a remote control is in a room with a dual switch. We hooked the fan up and the lights are now working, but we can only hear a humm when we turn on the fan itself... the fan will not turn..

    We have not swapped out any of the wiring... yet
  • Mar 1, 2009, 02:34 PM
    ceilingfanrepair

    Hum says it is getting power. Check the reverse function. Does the fan motor spin by hand? Try fully assembling it.
  • Mar 1, 2009, 02:43 PM
    mtoudouze
    We fully assembled the ceiling fan, tried turning the blades by hand, but the blades will not continue turning...

    The ceiling fan has a remote control, plus two switches on the wall. We hooked it up with the red and blue wires connected, the black to black, the white to white and the green to green... should we connect the black ceiling wire to the blue and black on the fan? What do we do with the red wire?
  • Mar 1, 2009, 02:59 PM
    ceilingfanrepair

    Does it have pullchains? How about a reverse button? Or is it only remote controlled?
  • Mar 1, 2009, 03:01 PM
    mtoudouze
    No pull chains, only remote
  • Mar 1, 2009, 03:01 PM
    mtoudouze
    Yes it has a reverse button and we tried to switch it.
  • Mar 3, 2009, 12:02 AM
    ceilingfanrepair

    Ok, do you have a voltmeter?

    You can try wiring the fan without the receiver, if it works you know it's the receiver. But if it does not work, that doesn't mean anything, some fans won't power on without the receiver.
  • Apr 29, 2012, 02:51 PM
    ruscott
    Ceiling fan stopped working... checked the wall switch, it works. Replaced fan and it still doesn't work... and yes I am getting electricity to the fan. What am I missing?

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