I have forgotten my Hotmail password. I have attenpted to reset it, however the new password gets sent to the hotmail account for which password I want to reset. I there anyone that I can contact on the phone for this matter?

Sincerely,

Johnny

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If you have provided an alternate email address for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. And click Send Message.

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See this page for further info, hope this helps
How to Recover a Forgotten Windows Live Hotmail Password - About Email