Remote Desktop Connection trouble on my end
Hi there,
I am trying to access a company's computer system and it is not letting me in. I followed their instructions to the tee but something on my end isn't properly working.
First, I set up the VPN for the company on my home computer - which worked just great, I can connect to that. But then they want me to use the Remote Desktop Connection to access their desktop that I need to do work. This is the error I receive:
Remote Desktop Disconnected
This computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator.
Well - needless to say, I have been trying to connect to this company's computer for a couple of days now. Also, when I e-mailed them and told them the problem I was having, they replied with "They are not tech people" and I should find help on my own. That's why I am here. They also informed me that other people were getting into the system without a problem, and that's why I believe the problem is on my end.
I don't know if this makes a difference at all, but I am running windows XP and I do not have any security on when I try to make the connection.
Please help! THANK YOU!
Kelly