Problems with a 401k and 1099-R
While my wife was with her former employer, she had a 401k. A few years ago before we met, she took out money from her 401 k to buy her house. Since then she has left that employer. We got hit with a 1099-R form this year from Prudential. Now, she btook out this money to buy her first home, which would make it eligible for the 1st time home buyers tax credit. But, Prudential listed on the 1099, in Box 7, the distribution code as a 1. With this code she is not able to use the tax credit. I called Prudential for my wife today, and they are telling me that this money was just a loan, that had to be paid back. They said this money was never designated to be used to buy a house. They said that the only was that the code in Box 7 would be a different number was if she took out the money as a withdrawl, and used it to buy a house. I think we are getting screwed. When she took the money out she told them that it was going to be used to purchase her first home. If they are handling her money, are financial advisors, and she gave them the info to buy the house, why are we getting screwed? Is there anything that can be done? Thank you for your help.