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-   -   Always booted off Windows XP (https://www.askmehelpdesk.com/showthread.php?t=317554)

  • Feb 15, 2009, 10:07 AM
    rickanddebbie
    Always booted off Windows XP
    Hello, every time my husband and I are surfing the web we always get booted off. We always get an iexplore error message asking us do we want to send an error message. I was told it was due to spyware, we deleted (or thought) we deleted the spyware, adware and it still happens. Can anyone suggest something?

    Thanks Rick & Deb
  • Feb 15, 2009, 01:33 PM
    rwinterton

    What does the iexplore error message say (exactly)?

    The question as to whether you want to send information to Microsoft can be turned off or on. Right-click on "My Computer" and select "Properties". Click the "Advanced" tab and near the bottom right is a button labeled "Error Reporting". I always set mine to "Disable error reporting" and I check the box labeled "But notify me when critical errors occur". I don't think it's my job to inform Microsoft of problems, and I also think that they don't care about Windows XP any more.

    If it is spyware, you could get a copy of "HijackThis"

    http://www.download.com/Trend-Micro-...-10227353.html

    Run that and post the text from the result file and let someone here take a look at it. There are a lot of forums that specialize in this also.

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