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-   -   What can I do (https://www.askmehelpdesk.com/showthread.php?t=315088)

  • Feb 9, 2009, 06:25 AM
    Bienvenu
    What can I do
    I buy my computer with windowz vista and after I put windows xp sp2, so I can't get the sound drivers HP pavilion 6704nr, and from internet also I can't get it, so let me know how I can do

    Select software and drivers 
  • Feb 9, 2009, 06:28 AM
    Bienvenu
    I try to use hp website and I can't get it, let me know
  • Feb 21, 2009, 09:45 AM
    answeromatic

    You need to know what audio card you have (manufacturer). If you done have an audio card and it's built into the motherboard, you need to find the make and model of your motherboard and install those drivers.

    HP wouldn't have that information 99% of the time.

    This is why I build all my PC's!
  • Feb 22, 2009, 06:43 AM
    MultiFreeLancer

    Hi,

    Try to contact the HP service desk if you can get support. Or else, as answeromatic says, check the manufacturer and version of the hardware that you have got on your desktop.

    Cheers!
  • Feb 22, 2009, 09:35 AM
    donf

    Curious, if you are using Windows Vista, why did you install Windows XP, Service Pac 2 on Vista. They are two different operating platforms.


    As I said, just curious.
  • Feb 22, 2009, 11:39 AM
    ScottGem

    This is why I don't recommend going back to XP on a system designed for Vista.

    Its very likely that the soundcard built into the laptop is not supported by XP. I would suggest using the Recovery partition and return to factory settings.
  • Feb 23, 2009, 10:06 AM
    MultiFreeLancer

    Hi Bienvenu,

    Unfortunately, Windows Vista and Windows XP do NOT go well. So, you need to uninstall the SP2.
    Let me know if you need help.

    Cheers!

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