Wrongly denied payment of balance through credit protection?
First I have to add that I had began a claim with Social Security Disability in 2005 for disability. I was denied and I appealed .The appeal process was going on throughout my credit card claim.
In August of 2007 my doctor disabled me on a medical condition. I applied to Providian credit card company who I had credit with and I was approved. Every quarter I had to reinstate my claim.
When it came to the 4th quarter my reinstatement form came in from Providian to fill out. My doctor was ready to totally disable me on the present medical condition. At the same time I was approved for my appeal with Social Security. I think I made the wrong decision and I sent in my award letter to Providian instead of letting my doctor fulfill the present medical situation. Providian paid off my credit card but only paid it all the way back to where my disability began with the award from Social Security.
This may be correct, but I find it confusing as this is not the condition that my claim with Providian was based. As far as my award with Social Security, Providian should not consider those medical conditions in my hindsight.
Providian closed my account but on my credit report it is listed that I closed my account. Providian closed my online account so I have no access to any of my past statements or receipts. I have contacted and have spoken to customer service as well as writing online before my account was taken offline. Providian promised to send the 4th quarter claim so I could refill it properly. Instead I was sent a form to open a new claim, which is impossible as they also closed my insurance coverage.
Do I owe on this credit card or should I consult a lawyer to get Providian (now JPMorgan) to come clean with their practices? They already have a collection agency waiting to hear from me about the form Providian has sent me (which is just bogus).