Heat, when kicks in, blows out cold air
I have a 2 story house, 2 units, upstairs (dico) digital thermostat, main floor old standard one. The problem is when the heat is on, the registers always blows out cold air, I don't think its normal for this?? What is wrong with this, and just last year, during the summer the pipe from upstairs unit outside was freezing up and into the house. We had a technician look at our units and handler inside, we had to turn the ac off for it to defrost. What is going on here? Please help