HelpDesk Guy w/ a Master's Degree
HELP!!
I'm an IT help desk person who obtained a Masters Degree in Public Administration -within the last 2 years and can't seem to move beyond my dead-end job. I want to get out of the technical field altogether, but feel as is I don't have any viable skills that would lead to a position as a management/program analyst. I've applied for several positions highlighting my project leadership accomplishments and analytical skills, yet no nibbles - not even a thanks but no thanks letter. Each day I feel like I'm trapped in a bad movie waiting for the director to yell "CUT!!!"
I'm willing to accept a jr. position, but fear most employers favor younger candidates.
Any suggestions??