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-   -   I need to reconfigure my NETGEAR Router (https://www.askmehelpdesk.com/showthread.php?t=296654)

  • Dec 29, 2008, 08:06 AM
    snowjam
    I need to reconfigure my NETGEAR Router
    My internet provider has confirmed with me that I have a successful internet connection (obviously, because I am writing this), but they tell me I have to Reconfigure my router and won't help me past that.

    I have a Netgear WGR614 v4 wireless router.

    I had some issues with my provider over the week-end... so I go them to get me back on line via my DSL modem, but when I re-connect to the router, I can't sign on.

    It seems as though it needs a "PPOE" (?) or something like that.

    This had been working fine for 3 years, but now I can't make it work.

    It is a really simple set up.

    DSL modem hard wired into the Wall.

    Ethernet cable to one PC. In this mode everything works fine.

    Now when I change the set up to the following: DSL hard wired to the wall, Ethernet cable to the Input (Internet) port on the Router, Ethernet cable to each of the computers (there are only two.

    I get an error message as mentioned above.

    I have a broadband setup in the Network connections section of the Control Panel.
  • Dec 30, 2008, 09:56 AM
    chuckhole

    With one of your computers connected to one of the free LAN switch ports in your router, run an IPCONFIG /ALL > C:\RESULTS.TXT at the command prompt. Then open C:\RESULTS.TXT with Notepad and copy and paste the results to a new reply to your post.
  • Dec 30, 2008, 05:01 PM
    ITstudent2006

    SO your saying after you got back online you can't login to your router's interface?

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