Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Networking (https://www.askmehelpdesk.com/forumdisplay.php?f=76)
-   -   Wireless connection problems (https://www.askmehelpdesk.com/showthread.php?t=296072)

  • Dec 27, 2008, 10:25 AM
    sue72
    Wireless connection problems
    I can't connect my new lap top. According to the instructions I need to connect the new lap top through the old computer. I have cable internet. I bought a d-link wireless router. Which I connected. The cd that came with the d-link cannot be read by my old computer. It's a 2000 compaq presario. Even trid connecting using the previous connections on my existing computer, can't do it. I don't know what I'm doing wrong. I don't understand why you would have to use an existing computer to install a laptop. What if I didn't have an existing computer then what?
  • Dec 28, 2008, 04:19 AM
    JRPMORGAN

    You don't need to, you may have misread the instructions connect to your laptop with an ethernet cable,this will get you on the net then do a search for your routers website for on line help failing this ring the help number and they will talk you through the installation

    Hope this helps
    John
  • Dec 30, 2008, 09:48 AM
    chuckhole

    First try connecting using one of the wired connections available on your wireless router. It should also have a built in 4-port switch.

    Did you have Internet Connection Sharing setup at one time? If you did, then you will have to disable this for your new router to work properly. Your new router will have everything required to replace Internet Connection Sharing.
  • Jan 10, 2009, 09:58 AM
    stoxdad

    I have a new computer and I have stand alone DSL I also have a laptop which use to work anywhere in the house now it does not? Does anybody know how I can fix this problem.
    Thank you for your help
    Roger
  • Jan 10, 2009, 10:37 AM
    Joedg319
    Comment on JRPMORGAN's post
    I agreed the user must be misunderstanding the instructions. He/she should not have to use an existing computer at all.
  • Jan 10, 2009, 10:42 AM
    Joedg319

    It would be helpful to have more information on what is happening when you try to connect. Is the wireless turned on on the laptop? Have you followed the instructions that came with the router? If the laptop is new and running Vista or XP it should be a very easy process of following the installation instructions for the router. No other computer needs to be involved.

  • All times are GMT -7. The time now is 05:36 PM.