Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Hard Drives (https://www.askmehelpdesk.com/forumdisplay.php?f=463)
-   -   Boot problems with Maxtor 750G External Hard drive. (https://www.askmehelpdesk.com/showthread.php?t=293157)

  • Dec 17, 2008, 08:37 AM
    taz10
    Boot problems with Maxtor 750G External Hard drive.
    Hi Guy's,

    This is my first time on such a site so please be patient while I try and get to grips...

    I have recently bought a Maxtor 750G External Hard Drive and since first installation onto my Sony PC. It now won't boot up with it connected, the computer just freezes with the Vaio logo. Any help or advice would be appreciated.

    If I remove the USB connection from the computer and turn it of and on again it restarts fine??

    Taz10...
  • Dec 17, 2008, 09:41 AM
    johndoe99
    ì have an external hard drive, but I don't turn it on until my PC is fully booted. Do u do it this way ?
  • Dec 18, 2008, 10:19 AM
    taz10
    No. My intention was to leave it connected but the system won't boot up. I have been told it may have something to do with my BIOS settings?
  • Sep 14, 2009, 01:12 AM
    REAL Chicken

    Had the same problem, searched the Internet and found a million people with the same problem and a million helpful people and their "solutions" to the problem, of which some did just not work, and some were downright dangerous to the health of my PC. But at last I found a solution that works, and it's simple (thank you saykomatrixx):

    First (of course) you check your BIOS to see that USB-devices are below (after) internal HD:s in the boot sequence, and that might be all you need to do.

    If that does not work, or your BIOS (like mine) does not have this option (I only had Disk drives, Hard Drives, Network drives, and Floppy drives), then here's the beauty:
    Find (in BIOS) the "USB Legacy Support", make sure it is set to "Enabled", and voilà, it should work like a charm to start-up with the external HD:s connected and on.

    I did get a small surprise during next start-up when Windows started to install drivers for my sound card, and later I had to change some settings in my sound card to get my microphone to work again, as the driver install had changed some settings there, but otherwise everything is just hunky dory.

    Good luck.

    PS
    I don't really know what the "USB Legacy Support" is/does (perhaps a more educated member could tell us?) but as my already was in "Auto" which is a sort of semi-on (software controlled is my guess), the difference can't be that huge from before I switched it fully on.
    DS

  • All times are GMT -7. The time now is 01:55 PM.