I have been in my apartment for 1 month and I have yet to get access to my mailbox. When I moved in I got a key and was told that I would have access the next day. Now I have bill & checks that are sitting in there and I can't get in and the contracting office is ignoring my inquiries. Is there any law that says that they have to address this issue ASAP? By the way I live in NY and I am overpaying for my apartment.