During World War II, Elton Mayo and several associates from the Harvard Graduate School of Business Administration examined the causes of high labor turnover in the West Coast aircraft industry.
In one large plant with total employment of 40,000 people, for example, they found that there were more than 30,000 severances in a twelve-month period. 65,000 transfers within the plant, and approximately 150,000 loans or temporary transfers for a day or less than a day, from one plant department to another. Thus the labor turnover was 75 percent, transfers 157 percent, and loans 360 percent or a total of nearly 600 percent.
You are the manager of the plant, if you planned to correct this situation by utilizing Elton Mayo’s theories, what would you do??
