Our Water heater is 4 years old. Always worked fine. It is a P6662ORT2 Model. Ser # AO4326963. Last week the shower water became scolding hot---then the unit shut down. The Manual said to hit the red button behind upper access panel to reset unit. We did---and same thing happened. Scolding water----then it shuts off again because the temperature of the water is so high. The thermostat has never been touched----and is set to the lowest setting.

Any help would be greatly appreciated. Thank You

Matt

>Moved from Forum Help<

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Originally Posted by Matt Hooper

Our Water heater is 4 years old. Always worked fine. It is a P6662ORT2 Model. Ser # AO4326963. Last week the shower water became scolding hot---then the unit shut down. The Manual said to hit the red button behind upper access panel to reset unit. We did---and same thing happened. Scolding water----then it shuts off again because the temperature of the water is so high. The thermostat has never been touched----and is set to the lowest setting.

Any help would be greatly appreciated. Thank You

Matt

>Moved from Forum Help<

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Your thermostats are malfunctioning. Replace both the upper amd lower thermostats. Shut the power off at the breaker bvox and replace wire for wire. Good luck, Tom

Hi Matt:

And if you forget how to wire the thermostats... here is a picture that should help.. if needed... ;)

Your setup should be exactly like the picture on the left (dual - upper/lower themostats).

Good luck...

MARK

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