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-   -   Can not view fax messages sent to me see a weird coding how can I change options? (https://www.askmehelpdesk.com/showthread.php?t=279229)

  • Nov 10, 2008, 11:46 AM
    spice2621
    Can not view fax messages sent to me see a weird coding how can I change options?
    Does anyone know how to change the way I can view the messages... when I open it I see weird coding like this:%âãÏÓ
    1 0 obj
    <</Type /XObject
    /Subtype /Image
    /Width 1728
    /Height 2140
    /BitsPerComponent 1
    /ColorSpace /DeviceGray
    /Filter /CCITTFaxDecode
    Well I did not want to put the entire thing... but was not sure how to change it to where I can pick which application I would like to view the attachment that is sent if I do not have the format it was sent in. So if anyone knows please advise... thanks in advance!


    So not sure how to change the way I can view attachments sent to me... and could not view fax messages that are sent. Before I could see everything fine.. but I must have changed a setting somewhere... help please :confused:
  • Nov 10, 2008, 12:12 PM
    ScottGem

    What are the extensions of these files? How are they faxed to you?
  • Nov 10, 2008, 01:20 PM
    spice2621
    They are faxed in through a toll free number... but can not read them see weird coding... and not chose the way I view them either. Do you know how to change that? When someone sends me a email with attachment I can not view it either.
  • Nov 10, 2008, 01:29 PM
    ScottGem

    You didn't answer about the file extensions. That's the key here.

    Also you say they are faxed in via a toll free number. Are you picking them up using some fax software on your PC? Are you using that software to view them?
  • Nov 10, 2008, 01:36 PM
    spice2621
    They are faxed in through a company called ring central so I just click on it and it usually just opens up... but I some how change the settings and can not view it only see weird coding... hope I answered your question.
  • Nov 10, 2008, 01:38 PM
    ScottGem

    Nope you still didn't tell me the file extnesions. But you need to call Ring Central and talk to their tech support.
  • Nov 10, 2008, 01:43 PM
    spice2621
    Okay I will... I have been sent word,excel docs and can not view any of them.
  • Nov 10, 2008, 02:45 PM
    spice2621
    Okay now I can open it.. but is there a way I can automatically open it with adobe? That is how I opened it and if that is not available use anther program?
  • Nov 10, 2008, 02:59 PM
    spice2621
    Okay... nvm I figured it out...
  • Nov 10, 2008, 06:55 PM
    ScottGem
    And the solution was?

    Also this isn't texting or chatting. Please don't use chatspeak here.

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