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-   -   Internet explorer won't work after removing malware (https://www.askmehelpdesk.com/showthread.php?t=269861)

  • Oct 15, 2008, 07:56 PM
    rflcam
    internet explorer won't work after removing malware
    the problem I'm having is when I run malwarebytes it comes up with like 14 items it considers malware and when I deal with them and restart the computer internet explorer or Firefox will not connect to a website also I can't update antivirus or walwarebytes. If I use system restore to resore it to a day before I used malwarebytes then it works again and I get the 14 or so objects again when I run malwarebytes again. I have been through this cycle a couple of times and I have no clue how to fix it. I am using windows xp home sp3

    Also here is a log of the files malwarebytes finds when I run a scan
    any and all help will be appreciated thank you

    if you have any more question I will do my best to answer them in a timely fashion

    Malwarebytes' Anti-Malware 1.28
    Database version: 1274
    Windows 5.1.2600 Service Pack 3

    10/15/2008 10:31:39 PM
    mbam-log-2008-10-15 (22-31-24).txt

    Scan type: Quick Scan
    Objects scanned: 53022
    Time elapsed: 8 minute(s), 0 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 3
    Registry Values Infected: 0
    Registry Data Items Infected: 9
    Folders Infected: 1
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\Pornovid (Trojan.DNSChanger) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{e638a808-9e2f-4867-b753-8c03620a3e54} (Trojan.FakeAlert) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{e638a808-9e2f-4867-b753-8c03620a3e54} (Trojan.FakeAlert) -> No action taken.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\Interfaces\{7007f201-048e-44b7-b087-4e187a00fae0}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\T cpip\Parameters\Interfaces\{7007f201-048e-44b7-b087-4e187a00fae0}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\T cpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\T cpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\T cpip\Parameters\Interfaces\{7007f201-048e-44b7-b087-4e187a00fae0}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\T cpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\T cpip\Parameters\Interfaces\{92c0079e-f02f-4e43-84f3-e23fb4ed47a1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.195,85.255.112.96 -> No action taken.

    Folders Infected:
    C:\resycled (Trojan.DNSChanger) -> No action taken.

    Files Infected:
    C:\resycled\boot.com (Trojan.DNSChanger) -> No action taken
  • Oct 15, 2008, 09:53 PM
    invisibleman_productions

    To repair problems with your system:

    * Download Dial-a-fix from djlizard.net save it to your desktop
    * doubleclick Dial-a-fix.exe to start the program.
    * Press double green checkmark - "Check all"- to turn everything on.
    * Press "GO" to start processing all checkmarked items.
    * REBOOT your computer afterwards, important.
  • Oct 16, 2008, 06:57 PM
    rflcam
    I tried and it did not work sames thing as before the weird thing is I have my xbox360 on the same lan so I can stream music and video and that still works but no internet.

    Thank you for your help though
  • Mar 21, 2011, 07:05 AM
    rorski
    Wouldn't it be something to do with this?

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{e638a808-9e2f-4867-b753-8c03620a3e54} (Trojan.FakeAlert) -> No action taken.

    When its deleted the internet explorer stops working, and when it's restored it works again? This is happening to me. I don't think it's the actual connection

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