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-   -   Error message 0X8DDD0002 when downloading ms update (https://www.askmehelpdesk.com/showthread.php?t=268486)

  • Oct 12, 2008, 08:08 AM
    tony1964
    error message 0X8DDD0002 when downloading ms update
    Whenever I try to download Microsoft update I'm getting this error message 0X8DDD0002,you must be logon as Administrator in which I'm the only admin on this laptop, I have tried quite a few fixed which doesn't seem to work for Vista. There is a lot of fixed for other operating system. I have also got a desktop PC with windows XP which update perfectly OK. Is there a posible fixed for windows Vista for this issue?
    I'm awaiting your reply.


    T
  • Oct 12, 2008, 06:09 PM
    seahwk83

    Try this, it worked for someone, hopefully for you as well
    Quote:

    1) Open Internet Explorer
    2) Click on "Tools" (at top right)... Select "Internet Options"
    3) Click on the "Advanced" tab
    4) Click "Restore Advanced Settings" button
    5) Select "OK"
    6) Close Internet Explorer

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.

    When was the last time it worked?
  • Oct 13, 2008, 12:42 AM
    tony1964
    Thanks seahark83 I have already try that fixed but it didn't work
  • Oct 13, 2008, 12:45 AM
    tony1964
    This Vista operating system is a clean installed
  • Oct 13, 2008, 09:14 AM
    seahwk83

    Have you used it before without problem?

    Have you tried a system restore to a point when this was not happening?

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup
  • Oct 14, 2008, 12:49 AM
    tony1964

    Seahkw83, Yes I have tried it before without ant problem
  • Oct 14, 2008, 01:02 AM
    tony1964

    I used to run update without any problem, I have tried to restore back to the point where there wasn't any problem but no luck at all, this is the reason I wipe the hard drive and rebuild the laptop. I'm now convince that this is a Microsoft issue, because there is a fixed for every operating system other than windows Vista.
  • Oct 17, 2008, 11:57 PM
    tracer357
    0x8DDD0002 = ErrorNotAdmin

    Error 0x8DDD0002 – incorrect permissions for the %windir%\softwaredistribution
    folder. Possible fix: Reset the permission on the softwaredistribution folder

    WinXP Pro :-

    1. Open windows explorer, locate c:\windows\softwaredistribution folder.
    2. Right-click on the folder, choose properties. Click on the security tab.
    3. Make sure Administrators and System have full control.
    4. Click on the advanced button and put a checkmark in "Replace permissions entries
    on..."
    5. Click on the owner tab, select Administrators and check "Replace owner on
    subcontainers and objects."
    6. Now make sure "automatic updates" and "BITS" services are started. If they are
    not started, then start them.
    7. Try WU again.

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