New Thermostat Wiring, heat pump not kicking on
OK so I'm looking for some help as to what I may be doing wrong here. I marked all the wires before I removed the old wall mount. Once I removed the old wall mount I found another wire in the wall that seems to serve no purpose. The wires on the old thermostat were very simple. W_G_R_O_Y... and there was a blue wire that was disconnected in the wall.
So the A/C works fine, the fan kicks on and I hear the compressor going outside as well. However when I turn on the heat it will say 'Heat On', then after a few moments it will change to 'Aux Heat On'. I know that sometimes the Aux Heat will kick on to assist the heat pump but even with a small temp change (2-3 degrees) the Aux Heat goes on and I don't hear the compressor kick on at all outside.
I bought a new Honey Well thermostat that is compatible with my Heat Pump with Aux Heat. I connected all the wires as explained in the diagram but the only spot for the R wire was a spot that was coupled with an RC wire which I did not originally have. Also I am not sure where the mystery blue wire should go. I tried connecting it to the C connection but still no heat pump kick on.
There is also no spot for my W wire. There is a W1 spot which the user manual said W1 or W wire connects here. But I'm just not sure about where I went wrong. Should the compressor even kick on for the heat pump because all I hear is the fan inside the house which signals to me (As the thermostat reads) that it is just the Aux Heat coming on.
Any help would be appreciated.