I just got this new phone about a month ago. My friend tried to send me a picture of her boyfriends accident the other night and it wouldn't open it. I thought it was just too large to open and didnt think anything about it. But today, my hubby tried to send me a pic from their camping trip and it wouldnt open his either. Sooo I am assuming I can't open pics for some reason. That is weird to me. Anybody have any ideas on what the problem might be, or if there is a setting I can change?????