Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Networking (https://www.askmehelpdesk.com/forumdisplay.php?f=76)
-   -   There's no network information (https://www.askmehelpdesk.com/showthread.php?t=266675)

  • Oct 6, 2008, 07:59 AM
    janedoe910
    There's no network information
    My wired connection is stating that it's connected but there is 0 packets sent and 0 packets received. When I try to use the ipconfig command there's no information coming up. It's totally blank. How can I get this back up and running again?
  • Oct 6, 2008, 08:07 AM
    Curlyben
    Silly question, is the cable securely connected at BOTH ends ?
    Try unplugging it, blowing in the hole and replugging it.
    Also try a different cable.

    Also check to make sure the router is powered on correctly.
  • Oct 6, 2008, 06:32 PM
    janedoe910

    I have 4 pcs running fine and yes the network cable is secured. The actual error that I get from the IP Configuration Diagnostic is the following:

    'Unexpected error from iphlpapi: The pipe is being closed.'

    What does this mean and how do I fix it? Please help.
  • Oct 13, 2008, 02:02 PM
    chuckhole

    This is a DLL file that is the IP Helper API. It us used to report the information you were concerned about.

    Start up the computer that is having a problem in SAFE MODE with NO NETWORKING. Copy the C:\Windows\System32\IPHLPAPI.DLL file from one of your other computers running the same Operating System and Service Pack level and replace the one that is not working properly.
  • Oct 16, 2008, 02:31 PM
    janedoe910

    Ok. I will try this out and will let you know what happens. Thx.

  • All times are GMT -7. The time now is 10:06 PM.