Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Parent page closes (https://www.askmehelpdesk.com/showthread.php?t=266472)

  • Oct 5, 2008, 02:13 PM
    mark22b
    Parent page closes
    I am having a problem that just started and cannot figure this one out. I will click a link that opens in a new window and this works fine. However, from there I am having major problems. If I close the new window, the original page closes and the new page that I have tried to close turns into a blank page. Also, if I try to close the original page, it turns the new page to a blank page as well. Any thoughts?:confused:
  • Oct 5, 2008, 03:42 PM
    seahwk83

    Setting defaults should resolve

    Tools, internet option, advanced, reset defaults
  • Oct 5, 2008, 09:42 PM
    mark22b
    That was actually the first thing I tried when it started. No luck with that. Any other suggestions?
  • Oct 5, 2008, 11:14 PM
    seahwk83

    It's going to be an addon that is loaded

    Tools, manage addons

    Look for this and disable
    TSWLObj Class tsweblock.dll


    IF not this one it is going to be a trial and error type of thing
    -you can go one by one and disable then check to see if that is the problem addon and/or look for addons that you know you may not use or need and disable and try again

    But do the first one listed above first to see if that is it and of course you can always enable something after you disable if one you disable is not the culprit

    Hope this makes sense, post back, curious to find out which addon is doing this

  • All times are GMT -7. The time now is 06:41 AM.