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-   -   How to get scanner to work with vista (https://www.askmehelpdesk.com/showthread.php?t=261448)

  • Sep 17, 2008, 09:41 AM
    teresar47
    How to get scanner to work with vista
    How do you get your scanner to work with vista? Have a lexmark2300 series
  • Sep 17, 2008, 09:54 AM
    NeedKarma
    Are you sure that's a scanner model number? Is it the 2310 maybe?
  • Sep 17, 2008, 09:58 AM
    teresar47
    Yes on the disk that came with it said series2300
  • Sep 17, 2008, 09:59 AM
    NeedKarma
    Go here: Customer Support - Lexmark

    In the printer model search box enter 2310
    Select the printer model that shows up
    You may have to click on Find Drivers on the left hand side
    Select Vista in the box
  • Sep 17, 2008, 05:49 PM
    ashishCMH
    Which version of Vista is it? Home Premium?
    Does it have the Service Pack 1 installed? You can figure that out by clicking on the start button and typing "winver" (with out the quotes) in the "start search" input box.
  • Sep 18, 2008, 11:00 AM
    teresar47
    Yes it is home permium
  • Sep 18, 2008, 11:02 AM
    teresar47
    Yes it is home premium
  • Sep 18, 2008, 12:28 PM
    ashishCMH
    Does it have the Service Pack 1 installed?
  • Sep 18, 2008, 12:46 PM
    NeedKarma
    Quote:

    Originally Posted by ashishCMH
    Does it have the Service Pack 1 installed?

    It doesn't matter. If she follows the link and instructions I gave her then she'll get the proper drivers.
  • Sep 18, 2008, 01:16 PM
    ashishCMH
    Maybe it will, maybe it won't. But, I've seen that with my own Vista Home PC, I could install drivers but the devices would still be unrecognized. When I updated the OS with SP1, it started working. Did'nt mean to tread on your toes there buddy.

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