Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Printers (https://www.askmehelpdesk.com/forumdisplay.php?f=431)
-   -   I have windows Xp and a HP720 it test prints but then won't print out (https://www.askmehelpdesk.com/showthread.php?t=258983)

  • Sep 10, 2008, 01:58 PM
    luckster
    I have windows Xp and a HP720 it test prints but then won't print out
    I have a wireless Toshiba laptop hooked up to my HP 720 series printer (not wireless) after numerous hours finally got it to test print out a page only in color. After many suggestions I have deleted and reinstalled the HP printer and drivers and that is how I got the test page printed out. I also tried temporarily turning off all firewalls, this did not help. The printer says on idle when I try to print but it does say ready when I test print. Any help? :(
    Thanks Luckster
  • Sep 10, 2008, 02:40 PM
    abbymimi
    What program are you trying to print from?
  • Sep 10, 2008, 02:56 PM
    luckster
    Microsoft word why is it not allowing me to print out and onlt test print
  • Sep 12, 2008, 07:07 AM
    donf
    Go to Printers and faxes, printers and make sure that this printer is the default printer.

    Curious, how is the printer connected to the laptop?
  • Sep 12, 2008, 03:23 PM
    luckster
    It is the default printer snd is connected by the cable plug in the back of the compter directly to the printer
  • Sep 12, 2008, 03:29 PM
    donf
    Okay, that doesn't quite help me.

    Arte you using a USB port (4 pin flat plug), Parallel port (25 pin female in a D shaped connector), Serial Port ( 9 or 25 pin male)
  • Sep 12, 2008, 03:48 PM
    luckster
    I am using a parallel port and now when I try to test print a page it says error corrupt drivers- I insttaled HP 720c as I installed printer HP 720c right from the add programs

  • All times are GMT -7. The time now is 07:59 PM.