my computer restarts randomly and gives me an error message.
I am running a Compaq Presario, 160 gb hd, 512mb of ram and is about 6 years old. I am running Windows XP Home Edition. I have about 107 gb used space. I think I am running SP2
At random times, the computer will restart without notice. After it reboots an error message states " The system has recovered from a serious error."
These are the two files that have been causeing the problem but I cannot find them and don't know what to do with them even if I do... :(
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER4e1f.dir00\Mini 090508-03.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER4e1f.dir00\sysd ata.xml
I understand that 1 is a dump file.
Some times my PC will keep booting up after the home screen comes up. Sometimes it just restarts once.
I have tried to update to SP3 but half way through the install process, it says Access is denied.
At one point, I also got the BSoD.
I do not know if I have a virus but I would appreciate if someone would help me... :D