If I want to create a 2nd user account,and transfer all my data from my current user account to the new one,which steps is necessary to follow?

The reason why I want to do this is because a assistant at Microsoft told me that the user account which I'm currently using is busy getting corrupted.He asked me to create a test account with administrator rights which I did.Then I had to log of from the current account,then log on to the test account.After logged into the test account,he told me to follow these steps :

Right click on start -> Explore : on the left pane it will show all the users.. next to my 1st user account (which is getting corrupted) there is no + sign next to the account name and when ever I click on it I'm getting a error message "Access Denied" but I got administrator rights!

Is there a specific program which I can use to transfer all the important data files to the new user account,or how can I get the account to give me access to the user account?

Try opening up two Explorer windows:

C:\Documents and Settings\Jerry\My Documents

C:\Documents and Settings\Jerry2\My Documents

Just change the "Jerry" and the "Jerry2" above to the two user accounts you're transferring between. I did this last year with these two account and just grabbed all the date from Jerry and dropped it into Jerry2. You should be able to do the same.

If there is no plus next to Jerry so you can't see the folders under that name you may be stuck. You may have to use a professional service to recover your data. But the method JB is advising is the correct method.

Well what happened was when I got my PC I just changed my account name.. I've changed the account name back to Jacobus,I've run explorer again and I've seen that it looks OK now.. thank you for the help and support

Pssst XP has an inbuilt profile copy function that might prove useful.
Here's how to use it.

1. Log in as an Admin user
2. Right click My Computer
3. Select Properties
4. Advanced Tab
5. User Profiles settings
6. Highlight the Profile you want to Copy
7. Click Copy To button
8. Browse to the profile location, normally c:\documents and settings\NEW profile
9. Change the permissions on the Permitted To Use Change button
10. Click OK and wait a while.
11. Once complete it returns to the profile choice screen.
12. Job done...

** Note: You CANNOT copy the currently active profile to another, so the Admin account MUST be separate from the ones you are copying