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-   -   Blue Screen of Death (https://www.askmehelpdesk.com/showthread.php?t=253851)

  • Aug 27, 2008, 08:57 PM
    55voges
    Blue Screen of Death
    Yeah my friend has this and it will pop up once in a while. The thing is he's got a windows vista and I'm not too familiar with using it and down't know how I could fix the blue screen of death? Anyone know? Please and thanks.
  • Aug 27, 2008, 09:33 PM
    seahwk83
    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.

    The operating system you're running, and its version.

    If possible please supply as much information as to descibes your problem or question if it applys to request. Most are easy and if not supplied, they may be asked eventually depending on situation.

    When does this happen? Is it opening programs, shutting down, doing something specific, on start up/shut down, when waking up form sleep?
  • Aug 27, 2008, 10:46 PM
    aung2bo
    May be your Hardware got problem or you put the new hardware.

    Give us more information about your PC.

    Regards,
    ABB
  • Aug 27, 2008, 11:50 PM
    JBeaucaire
    The blue screen usually includes some technical info about the cause of the crash, or at least what module was active at the moment of the BSOD occurrence. Keep a camera handy and snap a picture of the BSOD when it happens. Post that pic here and we'll take a look.
  • Aug 30, 2008, 09:39 AM
    55voges
    Quote:

    Originally Posted by seahwk83
    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.

    The operating system you're running, and its version.

    If possible please supply as much information as to descibes your problem or question if it applys to request. Most are easy and if not supplied, they may be asked eventually depending on situation.

    When does this happen? is it opening programs, shutting down, doing something specific, on start up/shut down, when waking up form sleep?

    Actually it happens right after start up, the screen turns black then goes back to desktop and then the blue screen comes up. It has all these letters and numbers and the last one I saw was one that said "dumping hardrive or memory" and it was counting down.
  • Aug 30, 2008, 09:42 AM
    55voges
    Quote:

    Originally Posted by aung2bo
    May be your Hardware got problem or you put the new hardware.

    Give us more information about your PC.

    Regards,
    ABB

    Not sure what kind of hardware since it's not mine but they have 3 computer accounts (I think it slows down computer doesn't it?" since when you log in it will be really slow and laggy. They've tried system restore and it worked for a while but they ended up getting it back.
  • Aug 30, 2008, 11:50 AM
    seahwk83
    Do a repair installation, should resolve issue

    Repair Installation
    A Repair Install will replace the system files with the files on the XP CD used for the Repair Install. It will leave your applications and settings intact, but Windows updates will need to be reapplied.

    Code:

    http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
  • Aug 31, 2008, 11:16 AM
    55voges
    Quote:

    Originally Posted by seahwk83
    do a repair installation, should resolve issue

    Repair Installation
    A Repair Install will replace the system files with the files on the XP CD used for the Repair Install. It will leave your applications and settings intact, but Windows updates will need to be reapplied.

    Code:

    http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

    So this will work on vista as well?
  • Aug 31, 2008, 12:02 PM
    seahwk83
    No, sorry

    Here is an article with step by steps of how to create one - This will have to be made on a working system with Vista installed, preferably the same version as PC with problem

    Windows Vista Repair
    Windows Vista Repair

    Hope info helps, unfortunately if all else fails a complete reinstallation to factory settings would need to be done to get working again.

    If it does come down to that, when back up and running definitely would suggest backing up systems
  • Aug 31, 2008, 06:21 PM
    55voges
    Quote:

    Originally Posted by 55voges
    Yeah my friend has this and it will pop up once in a while. The thing is he's got a windows vista and i'm not too familiar with using it and down't know how i could fix the blue screen of death? Anyone know? Please and thanks.

    By the way the tower makes a beeping noise sometimes, then the screen might go black and freeze up.
  • Aug 31, 2008, 08:49 PM
    seahwk83
    When does the beeping happen?

    Just to check,
    Start, settings, control panel, system, hardware tab, device mgr
    Are there any yellow marks anywhere, if so, what?

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