It seems every time I tried to print html email and click on file-print or just clik on the printer icon. Nothings happens and it doesn't print at all. . Let me know what kind of troubleshooting I need to take. I almost did everything update, uninstall, and system restore. Hope to hear from your answer. Thank You.

Weird suggestion, weird enough it might work, no idea why:

Rename your existing profile, log off, then log back on. See if that fixes it. I'll keep looking.

A lot of suggestion in this old thread:

https://www.askmehelpdesk.com/advice/t-1804.html