Hello, Yesterday I dyed my hair with Loreal Preference Ultra Light Brown and it turned my roots purple. I think I didn't leave it on long enough, or the dye was old but I can't go anywhere looking like this. I wonder if I should re-dye it and how long to leave the dye on this time. It says 30 minutes but I wonder if that will wreck my hair. I have been dying my own hair for many years with no other problems till now. I tried contacting Loreal but their CONTACT web site is down and their phone is continually busy. Please help, it would be most appreciated. Rose