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-   -   Wireless won't work (https://www.askmehelpdesk.com/showthread.php?t=238065)

  • Jul 16, 2008, 08:32 AM
    sre241
    Wireless won't work
    Hi,

    I'm visiting some relatives, and they have wireless in their home. For some reason, my computer, which has recognized wireless signals before, will not pick up their signal.:confused: My compute's wireless antenna (or whatever it's called):rolleyes: is built in, and it's a Dell computer running Vista.

    Any help would be appreciated.:D
  • Jul 16, 2008, 08:44 AM
    jakester
    sre241 -

    Try these steps using Vista:

    The Network and Sharing Center in Microsoft Windows Vista* can be used to view available wireless networks.

    To access the Network and Sharing Center, use one of the following methods:



    Start » Control Panel » Network and Internet » Network and Sharing Center
    Start » Network » Network and Sharing Center
    Right-click the network system tray icon (the icon that displays two computer monitors) » Network and Sharing Center
    From the Network and Sharing Center:
    1. Select Connect to a network to view the list of available wireless networks.
    2. Click a network to highlight it and click Connect
  • Jul 16, 2008, 08:49 AM
    ScottGem
    Can you see their network at all? Or can you just not connect to it? Do they have any restrictions in place?
  • Jul 16, 2008, 10:15 AM
    sre241
    Hi, Scott

    I followed the method suggeste by jakester already. My computer does not "see" their network, and it is an open, all-access network. Is it possible that I need another kind of antenna to connect to their router? It is a Belkin something-or-other. I can probably find the specs if that would help.


    Thanks,
    Sre

    P.S. it is a laptop :)
  • Jul 16, 2008, 10:39 AM
    chuckhole
    If you have a firewall turned on, then turn it off temporarily to allow the new network to be visible.
  • Jul 16, 2008, 10:42 AM
    ScottGem
    If they have no restrictions then you should see the network on the list of available ones.
  • Jul 16, 2008, 10:45 AM
    sre241
    I tiried turning of the firewall just now. It still didn't work!

    Any other ideas?
  • Jul 16, 2008, 10:45 AM
    sre241
    Scott-

    How do find out if they have restrictions? It still won't show up.

    Sre
  • Jul 16, 2008, 10:53 AM
    ScottGem
    Who set up their router? That person should know. Also, checking the router's config page.
  • Jul 16, 2008, 10:55 AM
    sre241
    OK, thanks
  • Jul 16, 2008, 10:57 AM
    chuckhole
    Quote:

    Originally Posted by ScottGem
    Who set up their router? that person should know. Also, checking the router's config page.

    Absolutely. They may have it set to not advertise the SSID in the Wireless Security section.
  • Jul 16, 2008, 07:23 PM
    sre241
    Thanks guys, it finally worked.

    This website is a lifesaver!

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