My sister has a Win 2000 Pro . It will not allow her to open any e- mail attachments . Anything she can not read she sends it to my mail to read or copy . I have not used her PC so I am in the dark . Could someone please try to give me some incite and I will go and try to help her with this problem . Thank you .

Can she save the attachments to her Desktop? What email program is she using?

She has at&t internet , Yahoo mail , AOL mail . I sent Yahoo ,hotmail and AOL . Can't open any attachments .

Can she save the attachments to her computer? What kind are they, Word docs, Excel sheets, jpegs?

What happens when she tries to open the attachment?

What email client are you using? Outlook Express?
Go to Tools, Options and select the Security tab. One of the options is to block attachments that may be a virus. These file types are defined in the Internet Explorer Unsafe File List. You can view or change the file types by opening a Windows Eplorer window.

In Explorer, select Tools, Folder Options and then the File Types tab. Browse the list of file extension and look for the one you want such as JPG. Click the Advanced tab. The checkbox for Confirm after download will set a higher security on the file.

Go to the file type VBS for example. You will notice that VBScript files are marked as unsafe and this is the way it should be.