First I live in Allegheny county in Pennsylvaina. My issue is two part: one my landlord is charging me for water use when water is included in my lease, secondly my refriderator went out eight days ago I have called multiple times and just now have received a call back . I have lost over a hundred dollars in food and they are claiming ignorance and no responsibility for the lose. They said they were on vacation and its not their fault. What can I do?