My mother have given all the needed documents in the Portuguese Consulate in goa... and she was born before 18th December 1961... with the proof of identity... but the sad part is that there is no reply to it... it has been 2yrs to it... can someone help me in the process of how to go about and get the work done?? Thanks

Did you follow up? If you're not familiar with paperwork, get an attorney.