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-   -   Right clicking My Computer shows garbage for OPEN (https://www.askmehelpdesk.com/showthread.php?t=230542)

  • Jun 25, 2008, 05:12 AM
    dgoodliffe
    Right clicking My Computer shows garbage for OPEN
    Please advise. When I open My Computer, and right click on network drive, where OPEN should be at the top is foreign gibberish. It doesn't work. Nor does attempting to open the network drive by clicking on it: it asks what application I want to use to do this. I scanned with Sophos Antivirus. Please advise.
  • Jun 25, 2008, 06:31 AM
    JBeaucaire
    Wow, new one for me. Let's try the basics:

    Delete the broken network drive entry and recreate it.

    Do a system restore to back before this started, perhaps even a week or more prior.
  • Jun 25, 2008, 07:35 AM
    dgoodliffe
    I have already removed and recreated the network drive and did a system restore.

    Any other ideas
  • Jun 25, 2008, 10:39 AM
    JBeaucaire
    Perhaps it's something language related? Is it actual garbage or potentially some foreign lingo? Of there's any chance of that, put up a pic here of what you're seeing, maybe it will jog someone's memory on here.
  • Jun 25, 2008, 11:33 PM
    dgoodliffe
    1 Attachment(s)
    Here is what I see.
  • Jun 26, 2008, 11:32 AM
    JBeaucaire
    Ah, OK, it's not ALL garbage, just that one line.

    Well, all the entries that are in English are the normal network Properties options, so this line represents an entry from an add-on. Do you remember ever installing a context menu add-on?

    At this point, I would try to searching the registry for that character string and try to remove that entry. I was only able to find a few of them:

    Îó û ü

    Try searching your registry for the first two characters, maybe the rogue entry will pop up.
  • Jun 27, 2008, 05:48 AM
    dgoodliffe
    Thank you for your help JBeaucaire.

    I found the problm in the registy.
    Under HKCU\software\microsoft\windows\currentversion\exp lorer\mountpoint.
    The in the shell folder. Deleted shell folder and it the worked.

    Thanks again
  • Jun 27, 2008, 07:20 AM
    JBeaucaire
    Glad it worked, but now I'm a little worried. That key looks virus removal related. I'd consider restarting my computer is SAFE MODE and trying to run every scanner and malware tool you can get your hands on, just to make sure!

    Glad you're problem is fixed though, that was a weird one.

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