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-   -   Sound issue (https://www.askmehelpdesk.com/showthread.php?t=228228)

  • Jun 18, 2008, 12:41 PM
    natan501
    Sound issue
    My computer XP PENTIUM 3 WAS Totally RESTORED.after that I have no sound,I can't stand it,its making me sick.whem I go to:divice manager.it shows mutimedia audio controller with a yellow question,when I try uploading it,it says:the wizard was not installed because it could not find the necessary software.ohhhhhhhhhhhhhhh!its making me mad.

    Please tell me how to get my sound back.

    Big thanks and hope.
  • Jun 18, 2008, 12:52 PM
    progunr
    Do you have the original XP install disc?

    If so, just put it in the cd-rom, then when you try to upload the driver, it will search the XP disc and load it.

    Without the disc, you may have to go to the manufacturers web site and get the driver there.
  • Jun 18, 2008, 08:20 PM
    seahwk83
    Right click on the device with the yeelow mark and choose uninstall and say OK
    Close all open windows and restart the PC. On reastart, windows will find sound card and load a generic sound driver. After windows starts, check sound.

    If still ot working, check device mgra dn make note of the sound card/driver, post here and/or go to mfg website
  • Jun 22, 2008, 06:50 AM
    natan501
    Quote:

    Originally Posted by progunr
    Do you have the original XP install disc?

    If so, just put it in the cd-rom, then when you try to upload the driver, it will search the XP disc and load it.

    Without the disc, you may have to go to the manufacturers web site and get the driver there.

    Problem,I don't have the xp disc,my friend has it.is there any other way?

    Big thanks,nathan.
  • Jun 22, 2008, 09:33 AM
    seahwk83
    Did you try method I suggested? If so, did it help. If not, this should work
  • Jun 22, 2008, 09:51 AM
    natan501
    Quote:

    Originally Posted by seahwk83
    did you try method I suggested? if so, did it help. If not, this should work

    No,I'm sorry it did'nt work,I have no disc of the xp installasion no more,is there anything else I can try?
  • Jun 23, 2008, 04:16 PM
    seahwk83
    Try this, this should help you find out what driver you need

    Unknown device identifier
    Unknown Device Identifier - Freeware Download

    Post back

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