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-   -   Unable to install or uninstall (https://www.askmehelpdesk.com/showthread.php?t=227808)

  • Jun 17, 2008, 12:17 PM
    mardyme
    Unable to install or uninstall
    Hi,

    Any help would be grately apprecited! I keep getting an error message (error 1327.invalid drive E:\) when try to install Google earth. I also get the same message when trying to uninstall from my laptop, I have a heap of old software which I no longer use which I just can't uninstall.

    Any ideas please?

    Thank you!
  • Jun 17, 2008, 02:44 PM
    WallyHelps
    Did you recently remove or change your disk drive setup?
    Can you tell Google Earth to install to the C: drive instead?

    Does Google Earth work on your laptop? Is that what you are uninstalling? See if you can determine where the program actually is (C:, D:, etc) Is there an E: drive in Windows Explorer?

    If Google Earth is actually on C:, but trying to uninstall from E:, and there is no E: drive, try this:
    Open a Command Prompt window and type (no quotes) "subst e: c:\"
    Now try to uninstall your program.
    Basically, we've mapped the E: drive to the C: drive. Hopefully, this will make the uninstall happy.
    Afterwards, in your Command Prompt window, type: "subst e:"
    This turns off the mapping.

    You could probably use this trick for the install too, but it would be much better to just install to C: instead.

    Best of luck,
    WallyH

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