Ask Me Help Desk - Keyboard quit working

Keyboard quit working

After I downloaded a screen saver my keyboard quit working anybody know how I can fix it thank you?:)

All keyboards, or just the one you had originally?

Unplug, replug the keyboard, restart computer. Try a different keyboard.

Any better?

Quote:

Originally Posted by JBeaucaire

All keyboards, or just the one you had originally?

Unplug, replug the keyboard, restart computer. Try a different keyboard.

Any better?

But its on my laptop the keyboard quit working on that

Shutdown your laptop. Start it up and as soon as it begins to show the boot process on your screen, hit F8 until you get a screen that asks how you want to start Windows. Choose the first option (DOS mode) and when it finally gets to your desktop, go to Add/Remove programs and delete the download program for your screensaver.

Reboot the machine and see if this helps.

While you are in this mode, run your Anti-Virus and Anti Spyware programs as you might have downloaded some malware that is inhibiting the computer's operation.

Quote:

Originally Posted by DaBaAd

Shutdown your laptop. Start it up and as soon as it begins to show the boot process on your screen, hit F8 until you get a screen that asks how you want to start Windows. Choose the first option (DOS mode) and when it finally gets to your desktop, go to Add/Remove programs and delete the download program for your screensaver.

Reboot the machine and see if this helps.

While you are in this mode, run your Anti-Virus and Anti Spyware programs as you might have downloaded some malware that is inhibiting the computer's operation.

OK ill try it thank you ill get back with you here in a bit

Quote:

Originally Posted by kristi08

ok ill try it thank you ill get back with you here in a bit

How do I push f8 if the keyboard don't work?

Quote:

Originally Posted by DaBaAd

Shutdown your laptop. Start it up and as soon as it begins to show the boot process on your screen, hit F8 until you get a screen that asks how you want to start Windows. Choose the first option (DOS mode) and when it finally gets to your desktop, go to Add/Remove programs and delete the download program for your screensaver.

Reboot the machine and see if this helps.

While you are in this mode, run your Anti-Virus and Anti Spyware programs as you might have downloaded some malware that is inhibiting the computer's operation.

How do I push f8 if the keyboaard don't work? Lol

I downloaded a screensaver and when I did my keyboard quit working can someone help me fix it please thank you

The keyboard should engage at time of bootup. A download of a screensave should not affect the physical operation of a keyboard, so something else is the problem. Did you maybe spill something on the keyboard? It may be the tactil film under the keyboard that might be the problem. If so this will need to be looked at by a repair shop.

Quote:

Originally Posted by DaBaAd

The keyboard should engage at time of bootup. A download of a screensave should not affect the physical operation of a keyboard, so something else is the problem. Did you maybe spill something on the keyboard? It may be the tactil film under the keyboard that might be the problem. If so this will need to be looked at by a repair shop.

So there's nothing else it could be?

I really don't think it's software that is the problem. I can't think of any virus or malware that engages at boot time. If you can't get F8 to work it stands to reason that any other key does not work.

Try a "wireless" keyboard if you can. Plug in a USB connector that comes with it and see if you can manage to use it this way. If you can and you don't have problems, then I'd take it in to get it checked.

Quote:

Originally Posted by DaBaAd

I really don't think it's software that is the problem. I can't think of any virus or malware that engages at boot time. If you can't get F8 to work it stands to reason that any other key does not work.

Try a "wireless" keyboard if you can. Plug in a USB connector that comes with it and see if you can manage to use it this way. If you can and you don't have problems, then I'd take it in to get it checked.

Thank you your probably right ill take it and get it fixed

Restart the computer and when the comupter restarts, tap the F8 key every 1 sec
You should come to a boot menu, choose safe mode

Once in safe mode, uninstall the screensaver and then restart the PC

Hope this helps, post back if you can

Quote:

Originally Posted by seahwk83

restart the computer and when the comupter restarts, tap the F8 key every 1 sec
you should come to a boot menu, choose safe mode

once in safe mode, uninstall the screensaver and then restart the pc

hope this helps, post back if you can

Thank you ill see if it works