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-   -   I deleted my audio device and need it back. No other answers have helped yet. (https://www.askmehelpdesk.com/showthread.php?t=220801)

  • May 28, 2008, 01:47 PM
    drteeth
    I deleted my audio device and need it back. No other answers have helped yet.
    So I have no idea how I did this. I am not computer savy. Probably was in the wrong part of my computer trying to clear up space and deleted something. I tried to download an audio driver from gateway (thats the type of laptop I have) and after downloading and trying to install the driver it only says failure. When I open up control panel and then go into sound, speech and devices, it says I have no sound device. How do I get it back. Im DYING WITHOUT MUSIC!!
  • May 28, 2008, 01:52 PM
    Curlyben
    What make and model laptop do you have ?
  • May 28, 2008, 03:22 PM
    drteeth
    Gateway MX6426
  • May 28, 2008, 08:34 PM
    seahwk83
    Start, settings, control panel, system, hardware tab, device mgr
    You probably have a yellow mark nest to you audio device, right click on that and choose uninstall - close all windows and restart the PC

    On startup windows will install a sound driver, check your sound when windows opens up

    Post back
  • May 29, 2008, 05:01 AM
    drteeth
    So there was a yellow mark. It was under "other devices" and then it was called the Multimedia Audio Control. I clicked uninstall and restarted the computer. Then a window popped up saying new hardware found and I Installed it. But at the end it said it could not be completed because it could not find the necessary software. Any ideas??
  • May 29, 2008, 05:03 AM
    Curlyben
    This should be it: Gateway Support Drivers & Downloads
  • Jun 2, 2008, 09:22 AM
    drteeth
    My computer is still saying I do not have the software to finish the installation of the driver. What do I do now?
  • Jun 2, 2008, 10:42 AM
    seahwk83
    Quote:

    Originally Posted by Curlyben
    What make and model laptop do you have ?

    Have you download the driver form the site provided above
  • Jun 2, 2008, 12:24 PM
    drteeth
    I've downloaded two different drivers from that website... one audio and one audio controller. Not sure if they are the right drivers to download. It said that they were compatible with my computer but there are so many I wasn't really sure which one to download. After it downloaded though it wouldn't complete the installation. Am I just stupid?
  • Jun 2, 2008, 02:08 PM
    seahwk83
    After you get the download, it looks like you already have 2 - on the download page there was 2, 1 for xp and 1 for vista

    Read the info on this page on how to nstall the drivers once you have them downloaded
    Gateway Support

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