Last week, I called 1800-829-1954 because I thought my refund check was lost when I tried to deposit it by mail through my bank. The hotline told me that they will send me Form 3911. But I just received back my refund check this week which I thought was lost. Should I call IRS to cancel my request or not sending back the Form 3911 will be enough. Thanks.

Yes, call IRS.

Yes, I actually called IRS. But when I told them to cancel my request for Form 3911, she asked me "What is Form 3911?". When I tried to explain it to her, she forwarded me to the Refund hotline where there's no option to talk to any representative. That's why I am quite frustrated when I called. Thanks.

Do not worry about the Form 3911. It is just a blank form they sent you. Nothing is pending about refunding the "lost" check until you fill in and submit the Form 3911.

I see. Thanks a lot.

Glad to help!

Can you send me a 3911 form

How long does it take to receive a 3911 form from IRS

You can download the Form 3911, Taxpayer Statement on Refund from
Internal Revenue Service

I did not get my refund, which was suppose to be deposited into my account today. I have the copy of my refund in front of me, I'm very sure I enter all informations correctly.

The IRS projects when the refund deposits will be made, but it is NOT guaranteed.

Be patient; it will probably be direct deposited next week.