How can I unfreeze my bank account
I recently received a lump sum of money in my bank account to pay for my mothers funeral and clear her depts that was left, unfortunately a mortgage recovery dept has frozen my account I received a letter from them telling me they will be taking money within seven days. I have never received any other mail in connection with this dept in 6 years. They have never asked to recover this dept before now and I have never received a letter saying that they are taking legal action against me.I can't get a single penny from my account I have 3 kids to support and bills to pay.is what they have done legal and how can I unfreeze my account