Hello,

I need your help.

I am running a windows XP pro and have recently encountered the following problem. When my monitor(only) goes into sleep mode for an extended period it refuses to restart when I attempt to touch any of the keys.

Reboot does not solve the problem since I am prompted with a "disk boot failure,insert system disk'. When I inserted my XP cd, it still would not reboot. I had to shut the computer off completely and after restart, about ten minutes later, it was OK. This has now occurred 3 times in the last two days.

Only the monitor goes into sleep mode.

The first time it happened I had a prompt at the bottom of the screen that said ' safely remove the maxtor 6l200mo,drive/C' which is the hard disk. This prompt did not reappear, since.

I did a full AVG scan and out of 105,000 files no virus was detected.

I appreciate all insight/suggestions on this problem and please reply using 'Troubleshooting computers for dummies' typelanguage and examples. I am not very knowledgeable of computers

Richard

[QUOTE=Beltlinerichard]Hello,

I need your help.

I am running a windows XP pro and have recently encountered the following problem. When my monitor(only) goes into sleep mode for an extended period it refuses to restart when I attempt to touch any of the keys.

Reboot does not solve the problem since I am prompted with a "disk boot failure,insert system disk'. When I inserted my XP cd, it still would not reboot. I had to shut the computer off completely and after restart, about ten minutes later, it was OK. This has now occurred 3 times in the last two days.

Only the monitor goes into sleep mode.

The first time it happened I had a prompt at the bottom of the screen that said ' safely remove the maxtor 6l200mo,drive/C' which is the hard disk. This prompt did not reappear, since.

I did a full AVG scan and out of 105,000 files no virus was detected.

I appreciate all insight/suggestions on this problem and please reply using 'Troubleshooting computers for dummies' typelanguage and examples. I am not very knowledgeable of computers

Richard[/quote


ADDITIONAL INFORMATION


In properties, changed the option to 'NEVER' have the screen go onto sleep mode. I the restarted the computer, verified to make sure that it showed the right setting for the monitor, used the computer for several hours and as a test left it on without using it. The monitor went blsck with only the XP logo in the background and the unit froze.

By the way when it freezes I cannot turn off the computer. I can only reboot.

Eventually, I get the following prompt' Disk Boot- failure, Insert system disk & press enter.

Only at this point can I shut the computer off.


I would really appreciate your ideas /suggetions on this

Thanks in advance.

Richard

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