Hi.
My name is Marina. I hope there is people who can answer to my question.
Three days ago I went to the bank to transfer money from my overseas account to my Citizens bank account. Before asking them for this transaction, cash advance, I did ask the branch manager whether they have a limit for money transfer. He said that for cash advance they have no limits and the amount is not that big and I can do it. After transferring my money to my Citizen Bank account, the same branch manager kindly apologized and said that there is a limit and they have to transfer, reverse, my money back. They voided money. It's a third business day and I still don't have money in my accounts.
Do you know how long it takes money to be transferred to my overseas account after bank voids it and who is responsible for that?What can I do in this situation
Thank you.
Marina.
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