I have had numerous problems with my Lennox Heat Pump. I have had 3 condensers and one air handler replaced in 16 years. I also let them replace the complete outside unit 4 yrs. Ago. My air handler is in the crawl space and I do not have a condensation pump going to the exterior. I have asked my HVAC man to install one and he says I don't need one. I guess it drains in the crawl space. I know I have had moisture around and in the handler that caused mold problems before. Should I give up on this Lennox HVAC man and get someone else that would service a Lennox and install a drain pump? I think the one I have now is getting a lot of money from this dummy home owner. Should the Lennox Co. be informed of the replacements and this particular distributors operations?
Thank You.