When I lower my garage door (we do not have a garage door opener), it is misaligned when it is fully lower. We can tell this, because you can see about a 1-1/2 to 2 inch white paint line on the right side of the door, instead of the entire door only showing the tan color the door is painted. I can not figure out what is causing this as the side brackets where the rollers roll up and down, seem solid and have not moved. Help? Thanks