I have a help desk phone interview and was curious of what questions might be asked?

You aren't going to like this, but I'm going to give my honest opinion here. I don't think you will get the job. The reason I don't think you will get the job is because you don't read instructions or think through your actions. You might ask how I know those things about you? Well you originally posted this question in the Introductions forum. To get to that forum, you had to scroll past all the other forums and ignore them. Especially the Business and Careers forum where I moved this to.

In addition, before you can post in Introductions, you see a warning that states: Please Note: This area is for Introductions, not questions, yet you ignored that to post this question.

So I have to wonder how tou expect to hjandle a help desk job, where attention to detail is important.