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  • Apr 4, 2008, 11:00 AM
    pichette1
    Windows xp
    My computer will not load, error message Isass.exe operation failed what do I do thanks bob
  • Apr 4, 2008, 11:38 AM
    Benjimeister
    This problem is most often caused by a Trojan or other computer virus. Try booting your computer in safe mode by pushing F8 during the initial start-up (like before windows begins loading).
  • Apr 4, 2008, 11:47 AM
    biggsie
    This process is most likely a virus or trojan.

    Try to start in Safe mode to disable process.

    Start --> Run --> type msconfig -->startup tab -->uncheck Isass.exe

    You need to remove it from computer with a antispyware...



    Try a repair install. Here's a link to instructions:

    How to Perform a Windows XP Repair Install

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